For Learner

How to set up a PipLens account

1. Select sign up

2. Create a username

3. Add your email address

4. Create a password

5. Confirm password

How to book a live discussion

1. Go onto the users' profile you wish to book

2. Tap the ‘call me button

3. Choose a date available

4. Choose a time slot available

5. Fill in the ‘agenda’

6. Choose the category available ‘open’ or “private’

7. Complete booking

8. Complete payment process

Note: In order to book a discussion, you must complete the Stripe onboarding process.

How to cancel a booking

1. Go into bookings on your profile

2. Select the booking you want to cancel

3. Select cancel booking

Note: Cancellations made within 1 hour of the booking will not be refunded.

How to upload content

1. Go onto your profile

2. Tap the ‘ + ‘ icon below the ‘About’ section

3. Choose camera or gallery to upload an image or video

4. Add a ‘category’

5. Add a ‘title’

6. Add a ‘caption’

7. Tap ‘post’

How to report a post

1. Select the post you want to report

2. Tap the three dots on the top right side of the post

3. Select ‘report’

How to report a user

1. Go onto the user’s profile you want to report

2. Tap the three dots on the top right side of the post

3. Select ‘report’

How to block a user

1. Go onto the user’s profile you want to report

2. Tap the three dots on the top right side of the post

3. Select ‘block’